This beautiful Sterling Silver Ox Bull Pendant Necklace is sure to brighten up your day! The Ox or Bull as a Totem Animal is a rugged symbol of strength and sacrifice.
With our FREE personalised engraving service, this necklace is a popular choice for all occasions.
โช Metal Made From: .925 Sterling Silver
โช Finish: Silver
โช Height: 19mm
โช Width: 19mm
โช Depth: 6.70mm
โช Weight: Approx. 4.20gm
We can engrave a 13mm Sterling Silver disc with your special message in your choice of font. This is then attached using a ring to a matching 18" sterling silver 0.8mm cable trace chain, allowing your disc to hang next to your pendant.
๐๐ญ๐ฆ๐ข๐ด๐ฆ ๐ฏ๐ฐ๐ต๐ฆ ๐ต๐ฉ๐ข๐ต ๐ต๐ฉ๐ฆ๐ณ๐ฆ ๐ช๐ด ๐ข 20 ๐ค๐ฉ๐ข๐ณ๐ข๐ค๐ต๐ฆ๐ณ ๐ญ๐ช๐ฎ๐ช๐ต ๐ฑ๐ฆ๐ณ ๐ด๐ช๐ฅ๐ฆ (๐ช๐ฏ๐ค๐ญ๐ถ๐ฅ๐ช๐ฏ๐จ ๐ด๐ฑ๐ข๐ค๐ฆ๐ด ๐ข๐ฏ๐ฅ ๐ฑ๐ถ๐ฏ๐ค๐ต๐ถ๐ข๐ต๐ช๐ฐ๐ฏ). ๐๐ฉ๐ฆ ๐ฎ๐ฐ๐ณ๐ฆ ๐ค๐ฉ๐ข๐ณ๐ข๐ค๐ต๐ฆ๐ณ๐ด ๐บ๐ฐ๐ถ ๐ค๐ฉ๐ฐ๐ฐ๐ด๐ฆ ๐ฑ๐ฆ๐ณ ๐ด๐ช๐ฅ๐ฆ, ๐ต๐ฉ๐ฆ ๐ด๐ฎ๐ข๐ญ๐ญ๐ฆ๐ณ ๐ต๐ฉ๐ฆ ๐ต๐ฆ๐น๐ต ๐ธ๐ช๐ญ๐ญ ๐ฃ๐ฆ๐ค๐ฐ๐ฎ๐ฆ. ๐๐ฉ๐ช๐ด ๐ฎ๐ข๐บ ๐ค๐ข๐ถ๐ด๐ฆ ๐ญ๐ฆ๐จ๐ช๐ฃ๐ช๐ญ๐ช๐ต๐บ ๐ช๐ด๐ด๐ถ๐ฆ๐ด ๐ง๐ฐ๐ณ ๐ด๐ค๐ณ๐ช๐ฑ๐ต ๐ง๐ฐ๐ฏ๐ต๐ด, ๐ด๐ฐ ๐ฑ๐ญ๐ฆ๐ข๐ด๐ฆ ๐ฃ๐ฆ๐ข๐ณ ๐ต๐ฉ๐ข๐ต ๐ช๐ฏ ๐ฎ๐ช๐ฏ๐ฅ ๐ธ๐ฉ๐ฆ๐ฏ ๐ฑ๐ญ๐ข๐ค๐ช๐ฏ๐จ ๐บ๐ฐ๐ถ๐ณ ๐ฐ๐ณ๐ฅ๐ฆ๐ณ. ๐๐ฆ ๐ธ๐ช๐ญ๐ญ ๐ฆ๐ฏ๐จ๐ณ๐ข๐ท๐ฆ ๐ฎ๐ฆ๐ด๐ด๐ข๐จ๐ฆ๐ด ๐ฆ๐น๐ข๐ค๐ต๐ญ๐บ ๐ข๐ด ๐ต๐ฉ๐ฆ๐บ ๐ข๐ณ๐ฆ ๐ญ๐ฆ๐ง๐ต ๐ช๐ฏ ๐ต๐ฉ๐ฆ ๐ฑ๐ฆ๐ณ๐ด๐ฐ๐ฏ๐ข๐ญ๐ช๐ด๐ข๐ต๐ช๐ฐ๐ฏ ๐ฃ๐ฐ๐น. ๐๐ฅ๐ฅ๐ช๐ต๐ช๐ฐ๐ฏ๐ข๐ญ ๐ช๐ฏ๐ง๐ฐ๐ณ๐ฎ๐ข๐ต๐ช๐ฐ๐ฏ ๐ฎ๐ข๐บ ๐ฃ๐ฆ ๐ญ๐ฆ๐ง๐ต ๐ช๐ฏ ๐ต๐ฉ๐ฆ "๐๐ฆ๐ด๐ด๐ข๐จ๐ฆ ๐ต๐ฐ ๐๐ฆ๐ญ๐ญ๐ฆ๐ณ" ๐ฃ๐ฐ๐น ๐ข๐ต ๐ต๐ฉ๐ฆ ๐ค๐ฉ๐ฆ๐ค๐ฌ๐ฐ๐ถ๐ต.
We will be happy to engrave custom requests of any type including handwriting and other languages. We can even translate your message to Elder Futhark Viking Runes, Morse Code or Egyptian Hieroglyphs! There may be a fee for these requests if image processing is required (such as for handwriting) but please do ask and we will be happy to help as most can be done at no extra cost.
๐๐จ๐๐ ๐๐ข๐ก๐ง ๐๐๐๐ฅ๐๐๐ง๐๐ฅ ๐ฆ๐๐๐๐ง๐ฆ
Sans Serif Fonts
โช Heavenfield: https://www.songsofinkandsteel.com/post/1010695031446
โช Wrenn: https://www.songsofinkandsteel.com/post/1033143595283
โช Rigidica: https://www.songsofinkandsteel.com/post/1010839608814
โช Intruding Cat: https://www.songsofinkandsteel.com/post/1033287773161
โช Stockport: https://www.songsofinkandsteel.com/post/1010839842450
โช Brendon: https://www.songsofinkandsteel.com/post/1010839967062
โช Mufferaw: https://www.songsofinkandsteel.com/post/1010840068606
โช Norquay: https://www.songsofinkandsteel.com/post/1033288208007
โช Money Penny: https://www.songsofinkandsteel.com/post/1033288321377
โช Daybreak: https://www.songsofinkandsteel.com/post/1033288510039
โช Forgotten Futurist: https://www.songsofinkandsteel.com/post/1033288614961
โช Candara: https://www.songsofinkandsteel.com/post/1010840701468
โช Harugha: https://www.songsofinkandsteel.com/post/1033288846461
โช Kinship: https://www.songsofinkandsteel.com/post/1010841044800
โช Vanilla Cream: https://www.songsofinkandsteel.com/post/1033289207259
โช Chlakh: https://www.songsofinkandsteel.com/post/1010841316368
โช Quota: https://www.songsofinkandsteel.com/post/1033289453559
โช Wildlove: https://www.songsofinkandsteel.com/post/1010841497994
โช Ciscopic: https://www.songsofinkandsteel.com/post/1033289626329
โช Berton: https://www.songsofinkandsteel.com/post/1010841717364
โช Kirsty: https://www.songsofinkandsteel.com/post/1010841817158
โช Adelios: https://www.songsofinkandsteel.com/post/1010841903942
โช Mister Oliver: https://www.songsofinkandsteel.com/post/1010842015616
โช Le Havre: https://www.songsofinkandsteel.com/post/1033290223937
โช Catalyst: https://www.songsofinkandsteel.com/post/1033290323193
โช Ink Free: https://www.songsofinkandsteel.com/post/1033290421149
โช Good Times: https://www.songsofinkandsteel.com/post/1033290517451
โช Baby Brooklyn: https://www.songsofinkandsteel.com/post/1033290616897
โช Diamonds: https://www.songsofinkandsteel.com/post/1010842662726
โช Calibri: https://www.songsofinkandsteel.com/post/1033290803587
โช Rollerscript: https://www.songsofinkandsteel.com/post/1033329095725
โช Lumios Marker: https://www.songsofinkandsteel.com/post/1010881242468
โช Money Penny: https://www.songsofinkandsteel.com/post/1033329637277
โช Soul and Heaven: https://www.songsofinkandsteel.com/post/1033329848077
โช Russell: https://www.songsofinkandsteel.com/post/1010882030010
โช Columbia: https://www.songsofinkandsteel.com/post/1010882242850
โช Inside: https://www.songsofinkandsteel.com/post/1033330467097
โช Peach Blush: https://www.songsofinkandsteel.com/post/1010882641854
โช Phaethon: https://www.songsofinkandsteel.com/post/1033330916605
โช Cambridge: https://www.songsofinkandsteel.com/post/1010883125404
โช Arizona: https://www.songsofinkandsteel.com/post/1010883315244
โช Virginia: https://www.songsofinkandsteel.com/post/1033331525443
โช Marine: https://www.songsofinkandsteel.com/post/1010883634652
โช Blank Note: https://www.songsofinkandsteel.com/post/1010883809840
โช Modern Talking: https://www.songsofinkandsteel.com/post/1010883982460
โช Wildlove: https://www.songsofinkandsteel.com/post/1010884227252
โช Taichan: https://www.songsofinkandsteel.com/post/1033332424811
โช Nightingale: https://www.songsofinkandsteel.com/post/1010884605338
โช Pasternak: https://www.songsofinkandsteel.com/post/1010884779094
โช Alex Brush: https://www.songsofinkandsteel.com/post/1033332977431
โช Sophia: https://www.songsofinkandsteel.com/post/1033333113933
โช Hamline: https://www.songsofinkandsteel.com/post/1033333285583
โช Bird House: https://www.songsofinkandsteel.com/post/1010885509694
โช Simple Game: https://www.songsofinkandsteel.com/post/1033333757433
โช Seaward: https://www.songsofinkandsteel.com/post/1033333937503
โช Watershed: https://www.songsofinkandsteel.com/post/1033334171515
โช Cashmere: https://www.songsofinkandsteel.com/post/1033334421723
โช Alaska: https://www.songsofinkandsteel.com/post/1010886541452
โช Briquette: https://www.songsofinkandsteel.com/post/1010886965914
โช Pepper Hands: https://www.songsofinkandsteel.com/post/1033335260471
We use a rotary engraver for this piece. This type of engraver utilises a motorised spindle and a cutting tool (bit) that rotates with the spindle, removing areas of the metal by cutting them away with a sharp point. Because it removes the metal in the shape of your engraved message, your jewellery will not have a flat surface after engraving and the engraving will be the same colour as its base metal. The depth of the engraving is set to approximately 0.04mm from the surface so will not leave any sharp or exposed edges. The result of this is long lasting jewellery that you can treasure that will not wear away or fade through normal use.
All of our pieces now include a tarnish resistant coating and a 100% cotton cleaning cloth with impregnated cleaner for no extra cost and come with a care card with full instructions to help keep your jewellery looking new for longer.
โช Tarnish Resistant Coating: Tarnish is the discolouration of silver that occurs naturally over time as the metal reacts with elements in the air to form a new compound on the surface. This resulting layer of grey or black coating causes once bright, shining surfaces to become dull and unsightly. Anti-tarnish protectors are one of the most important ingredients in silver polish products. Our unique anti-tarnish ingredient bonds to silver and forms an invisible shield on its surface, protecting it from tarnish-forming substances. This protective layer means that your silver will last much longer before it tarnishes, which means you will find you need to clean your silver less frequently.
โช 100% Cotton Cleaning Cloth with Impregnated Cleaner: Our Polishing Cloths are made in the UK from 100% high-quality cotton, and contain a special mix of silver cleaning ingredients and anti-tarnish protector. The simple act of buffing your silver applies the cleaners and allows them to remove dust, fingerprints and tarnish. You will be left with a smooth, glowing surface protected against tarnish. Regular buffing helps build a unique, silver โpatinaโ. A gentle rub from time to time will keep your silver looking clean and bright at all times.
๐๐ด ๐ต๐ฉ๐ฆ ๐ค๐ญ๐ฐ๐ต๐ฉ ๐ช๐ด ๐ถ๐ด๐ฆ๐ฅ, ๐ช๐ต ๐ธ๐ช๐ญ๐ญ ๐ต๐ถ๐ณ๐ฏ ๐ฒ๐ถ๐ช๐ต๐ฆ ๐ฃ๐ญ๐ข๐ค๐ฌ. ๐๐ฉ๐ช๐ด ๐ช๐ด ๐ข ๐ค๐ฉ๐ฆ๐ฎ๐ช๐ค๐ข๐ญ ๐ณ๐ฆ๐ข๐ค๐ต๐ช๐ฐ๐ฏ ๐ณ๐ข๐ต๐ฉ๐ฆ๐ณ ๐ต๐ฉ๐ข๐ฏ ๐ข ๐ฃ๐ถ๐ช๐ญ๐ฅ-๐ถ๐ฑ ๐ฐ๐ง ๐ฅ๐ช๐ณ๐ต ๐ข๐ฏ๐ฅ ๐ด๐ฉ๐ฐ๐ธ๐ด ๐ต๐ฉ๐ข๐ต ๐ต๐ฉ๐ฆ ๐ค๐ญ๐ฐ๐ต๐ฉ ๐ช๐ด ๐ฅ๐ฐ๐ช๐ฏ๐จ ๐ช๐ต๐ด ๐ซ๐ฐ๐ฃ! ๐ ๐ฐ๐ถ ๐ฏ๐ฆ๐ฆ๐ฅ ๐ฐ๐ฏ๐ญ๐บ ๐ณ๐ฆ๐ฑ๐ญ๐ข๐ค๐ฆ ๐ต๐ฉ๐ฆ ๐ค๐ญ๐ฐ๐ต๐ฉ ๐ธ๐ฉ๐ฆ๐ฏ ๐ช๐ต ๐ช๐ด ๐ฒ๐ถ๐ช๐ต๐ฆ ๐ฃ๐ญ๐ข๐ค๐ฌ ๐ฐ๐ฏ ๐ฃ๐ฐ๐ต๐ฉ ๐ด๐ช๐ฅ๐ฆ๐ด. ๐๐ฐ ๐ฏ๐ฐ๐ต ๐ธ๐ข๐ด๐ฉ ๐ต๐ฉ๐ฆ ๐ค๐ญ๐ฐ๐ต๐ฉ ๐ฐ๐ณ ๐ต๐ฉ๐ฆ ๐ด๐ฑ๐ฆ๐ค๐ช๐ข๐ญ ๐ค๐ญ๐ฆ๐ข๐ฏ๐ฆ๐ณ๐ด ๐ธ๐ช๐ญ๐ญ ๐ฃ๐ฆ ๐ธ๐ข๐ด๐ฉ๐ฆ๐ฅ ๐ข๐ธ๐ข๐บ!
๐๐๐๐๐ ๐๐ฅ๐๐๐ก๐ ๐๐ก๐๐ข๐ฅ๐ ๐๐ง๐๐ข๐ก
โช Stamped: Yes
โช Hallmarked by the Assay Office: No
โช Reason for No Hallmarking: Underweight
๐ง๐ต๐ฒ ๐ต๐ฎ๐น๐น๐บ๐ฎ๐ฟ๐ธ ๐ผ๐ณ ๐ฎ ๐จ๐ ๐๐๐๐ฎ๐ ๐ข๐ณ๐ณ๐ถ๐ฐ๐ฒ ๐ถ๐ ๐ฝ๐ฟ๐ผ๐ผ๐ณ ๐๐ต๐ฎ๐ ๐ฎ๐ป ๐ถ๐๐ฒ๐บ (๐ถ๐ป ๐ฎ๐น๐น ๐ถ๐๐ ๐ฝ๐ฎ๐ฟ๐๐) ๐ถ๐ ๐ผ๐ณ ๐๐ต๐ฒ ๐๐๐ฎ๐ป๐ฑ๐ฎ๐ฟ๐ฑ ๐ผ๐ณ ๐ณ๐ถ๐ป๐ฒ๐ป๐ฒ๐๐ ๐ถ๐ป๐ฑ๐ถ๐ฐ๐ฎ๐๐ฒ๐ฑ ๐ฏ๐ ๐๐ต๐ฒ ๐ต๐ฎ๐น๐น๐บ๐ฎ๐ฟ๐ธ ๐๐๐ฟ๐๐ฐ๐ธ ๐ผ๐ป ๐๐ต๐ฎ๐ ๐ถ๐๐ฒ๐บ ๐ฎ๐ป๐ฑ ๐ฐ๐ฎ๐ป ๐ฏ๐ฒ ๐ถ๐ป๐ฑ๐ฒ๐ฝ๐ฒ๐ป๐ฑ๐ฒ๐ป๐๐น๐ ๐๐ฒ๐ฟ๐ถ๐ณ๐ถ๐ฒ๐ฑ ๐ฏ๐ ๐ฎ๐ป๐ ๐พ๐๐ฎ๐น๐ถ๐ณ๐ถ๐ฒ๐ฑ ๐บ๐ฒ๐๐ฎ๐น๐๐บ๐ถ๐๐ต ๐ผ๐ฟ ๐ท๐ฒ๐๐ฒ๐น๐น๐ฒ๐ฟ.
Please visit https://www.songsofinkandsteel.com/post/1011038930486 for our dealers notice and further information about hallmarking in the United Kingdom.
1-5 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
Request a cancellation within: 12 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
This Privacy Notice explains in detail the types of personal data we may collect about you when you interact with us. It also explains how weโll store and handle that data, and keep it safe.
We want you to be fully informed about your rights, and how Songs of Ink and Steel uses your data; for example, we will explain things such as how we combine data to build a picture of you.
We hope the following sections will answer any questions you have but if not, please do get in touch with us.
Itโs likely that weโll need to update this Privacy Notice from time to time. We will notify you of any significant changes, but you are welcome to come back and check it whenever you wish.
In specific situations, we can collect and process your data with your consent. For example, when you tick a box to receive email newsletters.
In certain circumstances, we need your personal data to comply with our contractual obligations.For example, if you order an item from us for delivery, weโll collect your address details to deliver your purchase, and pass them to our courier.
If the law requires us to, we may need to collect and process your data. For example, we can pass on details of people involved in fraud or other criminal activity affecting Songs of Ink and Steel.
In specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests. For example, we will use your purchase history to send you or make available personalised offers.We also combine the ordering history of many customers to identify trends and ensure we can keep up with demand, or develop new products.
We will also use your address details to send you marketing information by post, telling you about products that we think might interest you.
When do we collect your personal data?
When you visit any of our websites, and use your account to buy products on the phone, by fax in person or online.
When you create an account with us.
When you purchase a product in person or by phone but donโt have an account.
When you engage with us on social media.
When you download or install one of our apps.
When you contact us by any means with queries, complaints etc.
When you ask our team to email you information about a product.
When you choose to complete any surveys we send you.
When you comment on or review our products and services.
Any individual may access personal data related to them, including opinions. So if your comment or review includes information about a member of staff who provided that service, it may be passed on to them if requested.
When you fill in any forms we may collect your personal data.
When youโve given a third party permission to share with us the information they hold about you.
We collect data from publicly-available sources (such as Companies House) when you have given your consent to share information or where the information is made public as a matter of law.
What sort of personal data do we collect?
If you have a web account with us: your name, gender, date of birth, billing/delivery address, orders, receipts and payment details, email and telephone number. For your security, weโll also keep a record of your login password.
Details of your interactions with us by telephone, email and online.For example, we collect notes from our conversations with you, details of any complaints or comments you make, details of purchases you made, items viewed or added to your basket, brands you show interest in, web pages you visit and how and when you contact us.
Copies of documents you provide to prove your age or identity where the law requires this (including your passport and driver's licence). This will include details of your full name, address, date of birth and facial image. If you provide a passport, the data will also include your place of birth, gender and nationality.
Details of your visits to our websites or apps, and which site you came from to ours.
Payment card information.
Your comments and product reviews.
To deliver the best possible web experience, we collect technical information about your internet connection and browser as well as the country and telephone code where your computer is located, the web pages viewed during your visit, the advertisements you clicked on, and any search terms you entered.
Your social media username, if you interact with us through those channels, to help us respond to your comments, questions or feedback.
How and why do we use your personal data?
We want to give you the best possible customer experience. One way to achieve that is to get the richest picture we can of who you are by combining the data we have about you. We then use this to offer you promotions, products and services that are most likely to interest you. The data privacy law allows this as part of our legitimate interest in understanding our customers and providing the highest levels of service.
Of course, if you wish to change how we use your data, youโll find details in the โWhat are my rights?โ section below.
Remember, if you choose not to share your personal data with us, or refuse certain contact permissions, we might not be able to provide some services youโve asked for. For example, if youโve asked us to let you know when an item comes back into stock, we canโt do that if youโve withdrawn your general consent to hear from us.
Hereโs how weโll use your personal data and why:
To process any orders that you make by using our websites or apps. If we donโt
collect your personal data during checkout, we wonโt be able to process your order and comply with our legal obligations. For example, your details may need to be passed to a third party to supply or deliver the product or service that you ordered, and we may keep your details for a reasonable period afterwards in order to fulfil any contractual obligations such as refunds, guarantees and so on.
To respond to your queries, refund requests and complaints. Handling the information you sent enables us to respond. We may also keep a record of these to inform any future communication with us and to demonstrate how we communicated with you throughout. We do this on the basis of our contractual obligations to you, our legal obligations and our legitimate interests in providing you with the best service and understanding how we can improve our service based on your experience.
To protect our business and your account from fraud and other illegal activities. This includes using your personal data to maintain, update and safeguard your account. Weโll also monitor your browsing activity with us to quickly identify and resolve any problems and protect the integrity of our websites. Weโll do all of this as part of our legitimate interest.For example, by checking your password when you login and using automated monitoring of IP addresses to identify possible fraudulent log-ins from unexpected locations.
To process payments and to prevent fraudulent transactions. We do this on the basis of our legitimate business interests. This also helps to protect our customers from fraud.
If we discover any criminal activity or alleged criminal activity through our use of fraud monitoring and suspicious transaction monitoring, we will process this data for the purposes of preventing or detecting unlawful acts. We aim is to protect the individuals we interact with from criminal activities.
With your consent, we will use your personal data, preferences and details of your transactions to keep you informed by email, web, text and telephone about relevant products and services including tailored special offers, discounts, promotions, events and so on. Of course, you are free to opt out of hearing from us by any of these channels at any time.
To send you relevant, personalised communications by post in relation to updates, offers, services and products. Weโll do this on the basis of our legitimate business interest. You are free to opt out of hearing from us by post at any time.
To send you communications required by law or which are necessary to inform you about our changes to the services we provide you. For example, updates to this Privacy Notice, product recall notices, and legally required information relating to your orders. These service messages will not include any promotional content and do not require prior consent when sent by email or text message. If we do not use your personal data for these purposes, we would be unable
to comply with our legal obligations.
To display the most interesting content to you on our websites or apps, weโll use data we hold about your favourite brands or products and so on. We do so on the basis of your consent to receive app notifications and/or for our website to place cookies or similar technology on your device.
For example, we might display a list of items youโve recently looked at, or offer you recommendations based on your purchase history and any other data youโve shared with us.
To develop, test and improve the systems, services and products we provide to you. Weโll do this on the basis of our legitimate business interests.
For example, weโll record your browserโs Session ID to help us understand more when you leave us online feedback about any problems youโre having to comply with our contractual or legal obligations to share data with law enforcement.
To send you survey and feedback requests to help improve our services. These messages will not include any promotional content and do not require prior consent when sent by email or text message. We have a legitimate interest to do so as this helps make our products or services more relevant to you.
Of course, you are free to opt out of receiving these requests from us at any time by updating your preferences in your online account.
Combining your data for personalised direct marketing
We want to bring you offers and promotions that are most relevant to your interests at particular times. To help us form a better, overall understanding of you as a customer, we combine your personal data, for example your ordering history. For this purpose, we also combine the data that we collect directly from you with data that we obtain from third parties to whom you have given your consent to pass that data onto us โ such as Companies House
How we protect your personal data
We know how much data security matters to all our customers. With this in mind we will treat your data with the utmost care and take all appropriate steps to protect it. We secure access to all transactional areas of our websites and apps using โhttpsโ technology.
Access to your personal data is password-protected, and sensitive data (such as payment card information) is secured by SSL encryption.
How long will we keep your personal data?
Whenever we collect or process your personal data, weโll only keep it for as long as is necessary for the purpose for which it was collected. At the end of that retention period, your data will either be deleted completely or anonymised,
for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning.
Some examples of customer data retention periods:
Orders - When you place an order, weโll keep the personal data you give us for seven years so we can comply with our legal and contractual obligations.
Who do we share your personal data with?
We sometimes share your personal data with trusted third parties.For example, delivery couriers, for fraud management, to handle complaints, to help us personalise our offers to you and so on.
Hereโs the policy we apply to those organisations to keep your data safe and protect your privacy:
We provide only the information they need to perform their specific services.They may only use your data for the exact purposes we specify in our contract with them.We work closely with them to ensure that your privacy is respected and protected at all times. If we stop using their services, any of your data held by them will either be deleted or
Examples of the kind of third parties we work with are:
IT companies who support our website and other business systems.
Operational companies such as delivery couriers.
Direct marketing companies who help us manage our electronic communications with you.
Google/Facebook to show you products that might interest you while youโre browsing the internet. This is based on either your marketing consent or your acceptance of cookies on our websites.
For fraud management, we may share information about fraudulent or potentially fraudulent activity in our premises or systems. This may include sharing data about individuals with law enforcement bodies.
We may also be required to disclose your personal data to the police or other enforcement, regulatory or Government body, in your country of origin or elsewhere, upon a valid request to do so. These requests are assessed on a case-by-case basis.
Where your personal data may be processed:
International orders - If you are based outside the UK and place an order with us, we will transfer the personal data that we collect from you to the UK.
Protecting your data outside the EEA - The EEA includes all EU Member countries as well as Iceland, Liechtenstein and Norway. We may transfer personal data that we collect from you to third-party data processors in countries that are outside the EEA. For example, this might be required in order to fulfil your order, process your payment details or provide support services. If we do this, we have procedures in place to ensure your data receives the same protection as if it were being processed inside the EEA. For example, our contracts with third parties stipulate the standards they must follow at all times. If you wish for more information about these contracts, please contact our Customer Service Team.
Any transfer of your personal data will follow applicable laws and we will treat the information under the guiding principles of this Privacy Notice.
What are your rights over your personal data
You have the right to request:
Access to the personal data we hold about you, free of charge in most cases.
The correction of your personal data when incorrect, out of date or incomplete.
For example, when you withdraw consent, or object and we have no legitimate overriding interest, or once the purpose for which we hold the data has come to an end (such as the end of a warranty).
That we stop using your personal data for direct marketing (either through specific channels, or all channels).
That we stop any consent-based processing of your personal data after you withdraw that consent.
Review by a staff member of any decision made based solely on automatic processing of your data (i.e. where no human has yet reviewed the outcome and criteria for the decision).
You have the right to request a copy of any information about you that Songs of Ink and Steel holds at any time, and also to have that information corrected if it is inaccurate. To ask for your information, please contact our Customer Service Team. If we choose not to action your request, we will explain to you the reasons for our refusal.
Your right to withdraw consent
Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent, by doing so Songs of Ink and Steel will be unable to continue trading with you.
Where we rely on our legitimate interest
In cases where we are processing your personal data on the basis of our legitimate interest, you can ask us to stop for reasons connected to your individual situation. We must then do so unless we believe we have a legitimate overriding reason to continue processing your personal data.
You have the right to stop the use of your personal data for direct marketing activity through all channels, or selected channels. We must always comply with your request.
Checking your identity
To protect the confidentiality of your information, we will ask you to verify your identity before proceeding with any request you make under this Privacy Notice. If you have authorised a third party to submit a request on your behalf, we will ask them to prove they have your permission to act.
How can you stop the use of your personal data for direct marketing?
There are several ways you can stop direct marketing communications from us:
Click the โunsubscribeโ link in any email communication that we send you. We will then stop any further emails.
Email us at email@example.com
Please note that you may continue to receive communications for a short period after changing your preferences while our systems are fully updated.
Contacting the Regulator
If you feel that your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissionerโs Office.
You can contact them by calling 0303 123 1113.
We include a two part recycled plastic box that includes our logo. The inside is high quality white foam to protect the bottom of your jewellery, with specialised jewellery wadding to protect the top. This box will be placed inside a recycled blue bag alongside a care card for your jewellery and a polishing cloth if appropriate.
All pendants will arrive on an 18" chain matching the colour and metal of the pendant bail. These chains can be upgraded to any chain in our collection, so please do not hesitate to contact us if you would prefer a different length, metal or style ad we will be happy to swap this for you. Costs of chain upgrades will vary between chain lengths, metals and styles.
๐๐๐ฃ๐๐จ: For wider rings 7mm+, ensure that you measure close to the joint as this is the widest part of your finger and may differ from your standard size. We always recommend getting sized by a jeweller for large width rings. Visit our blog post for ring sizing conversions and our recommended tips at: https://www.songsofinkandsteel.com/post/419532562026
๐ฝ๐ง๐๐๐๐ก๐๐ฉ๐จ: The "average" adult female wrist size is 60mm+ in diameter. The "average" adult male wrist size is 65mm+.
If there is any transit damage to the goods, shortages or incorrect goods, it is your responsibility to let me know within 3 days of receipt. (All goods are sent using a tracked service, so if someone is signing for the goods on your behalf, please remember that this policy will still apply).
Any faulty/damaged items must be reported including photographic evidence and either a full refund or an exchange will be provided upon return. I do not and can not accept any responsibility for items not received by me so please always use a tracked service to return.
Of course! The processing speed is the time it takes for us to make, engrave, polish and package your piece and the shipping speed is how fast you would like the postal service to deliver it.
So, for example, two people buy the same item on the same day. The item has a processing time of 5 business days. Person 1 chooses standard postage. Person 2 chooses next day delivery. Their items will be taken to the post office on the same day (as the items have the same processing speed and therefore take the same amount of time to make) but person 1's item is posted using standard postage, while person 2 gets theirs posted next day delivery.
If available - you can purchase our "priority processing" which ships the same working day where possible.
We are always happy to replace any jewellery that has a manufacturing fault. We are unfortunately not able to replace any jewellery that has been accidentally damaged or any damaged through fair wear and tear.
Fair wear and tear is not a fault and you have no right to return, refund or exchange if a problem arises because of failure to follow any care instructions you were given on purchase as this will fall under misuse. Please do not assume that because other items of jewellery that you may own tolerate a level of wear and tear that all items can be treated the same.
In the UK it is illegal to sell or describe any item as sterling silver, solid gold (any carat), platinum or palladium if they are over the required weight threshold unless it is hallmarked by the Assay Office.
The hallmark of a UK Assay Office is your guarantee that an item (in all its parts) is of the standard of fineness indicated by the hallmark struck on that item.
The hallmark comprises of three parts - a sponsors mark (who sent the piece for hallmarking), a fineness mark which tells you the precious metal content and the assay office mark of the office that tested and hallmarked the piece.
For more information and our dealers notice, please visit: https://www.songsofinkandsteel.com/post/1011038930486
We aim to make and dispatch all standard orders where possible within 5 working days. These can be identified on the checkout upgrades as "Standard Processing".
Sometimes, when we are awaiting cast accents, certain types of wire, faceplates and some of our less common gemstones we need to extend the time needed to make and dispatch your piece to 3-5 weeks before dispatch. These can be identified on the checkout upgrades as "Pre-Order Processing".
For complex pieces that require casting, the less common gemstones, and certain types of locket hinges we need to extend the time needed to make and dispatch your piece to 8-10 weeks before dispatch. These can be identified on the checkout upgrades as "Back Order Processing".
We try to have all of the items that we have available to purchase on the website in stock but as we hand-make our items, occasionally things do go wrong and we go out of stock as supplies may not be available. If this happens we will offer a refund, an alternative or give you a date as to when we estimate they will be back in stock. It will be your choice which to go for.
We use a rotary engraver for the majority of our pieces. This type of engraver utilises a motorised spindle and a cutting tool (bit) that rotates with the spindle, removing areas of the metal by cutting them away with a sharp point. Because it removes the metal in the shape of your engraved message, your jewellery will not have a flat surface after engraving. The result of this is long lasting jewellery that you can treasure that will not wear away.