Plain silver slim band ring with bobbly spinner.
โช Made From: .925 Sterling Silver
โช Height: 5mm
We will engrave this piece inside the band with your special message. This will be done, as standard, in a sans serif font (for increased readability) up to 50 characters. If you would prefer a shorter message in a different font (such as script or your own handwriting) we will be happy to do this for you.
๐๐ญ๐ฆ๐ข๐ด๐ฆ ๐ฏ๐ฐ๐ต๐ฆ ๐ต๐ฉ๐ข๐ต ๐ต๐ฉ๐ฆ๐ณ๐ฆ ๐ช๐ด ๐ข 50 ๐ค๐ฉ๐ข๐ณ๐ข๐ค๐ต๐ฆ๐ณ ๐ญ๐ช๐ฎ๐ช๐ต (๐ช๐ฏ๐ค๐ญ๐ถ๐ฅ๐ช๐ฏ๐จ ๐ข๐ฏ๐บ ๐ด๐ฑ๐ข๐ค๐ฆ๐ด ๐ข๐ฏ๐ฅ ๐ฑ๐ถ๐ฏ๐ค๐ต๐ถ๐ข๐ต๐ช๐ฐ๐ฏ). ๐๐ง ๐ต๐ฉ๐ฆ๐ณ๐ฆ ๐ช๐ด ๐ข ๐ฑ๐ณ๐ฐ๐ฃ๐ญ๐ฆ๐ฎ ๐ธ๐ช๐ต๐ฉ ๐บ๐ฐ๐ถ๐ณ ๐ญ๐ข๐บ๐ฐ๐ถ๐ต ๐ง๐ฐ๐ณ ๐ข๐ฏ๐บ ๐ณ๐ฆ๐ข๐ด๐ฐ๐ฏ, ๐ธ๐ฆ ๐ธ๐ช๐ญ๐ญ ๐ค๐ฐ๐ฏ๐ต๐ข๐ค๐ต ๐บ๐ฐ๐ถ ๐ฑ๐ณ๐ช๐ฐ๐ณ ๐ต๐ฐ ๐ฆ๐ฏ๐จ๐ณ๐ข๐ท๐ช๐ฏ๐จ.
To add any of these optional upgrades to your order, please add to your basket by choosing the upgrade from the drop down list when you check out.
โช Tarnish Resistant Coating: Tarnish is the discolouration of silver that occurs naturally over time as the metal reacts with elements in the air to form a new compound on the surface. This resulting layer of grey or black coating causes once bright, shining surfaces to become dull and unsightly. Anti-tarnish protectors are one of the most important ingredients in silver polish products. Our unique anti-tarnish ingredient bonds to silver and forms an invisible shield on its surface, protecting it from tarnish-forming substances. This protective layer means that your silver will last much longer before it tarnishes, which means you will find you need to clean your silver less frequently.
โช 100% Cotton Cleaning Cloth with Impregnated Cleaner: Our Polishing Cloths are made in the UK from 100% high-quality cotton, and contain a special mix of silver cleaning ingredients and anti-tarnish protector. The simple act of buffing your silver applies the cleaners and allows them to remove dust, fingerprints and tarnish. You will be left with a smooth, glowing surface protected against tarnish. Regular buffing helps build a unique, silver โpatinaโ. A gentle rub from time to time will keep your silver looking clean and bright at all times.
๐๐ด ๐ต๐ฉ๐ฆ ๐ค๐ญ๐ฐ๐ต๐ฉ/๐ฎ๐ช๐ต๐ต๐ด ๐ข๐ณ๐ฆ ๐ถ๐ด๐ฆ๐ฅ, ๐ต๐ฉ๐ฆ๐บ ๐ธ๐ช๐ญ๐ญ ๐ต๐ถ๐ณ๐ฏ ๐ฒ๐ถ๐ช๐ต๐ฆ ๐ฃ๐ญ๐ข๐ค๐ฌ. ๐๐ฉ๐ช๐ด ๐ช๐ด ๐ข ๐ค๐ฉ๐ฆ๐ฎ๐ช๐ค๐ข๐ญ ๐ณ๐ฆ๐ข๐ค๐ต๐ช๐ฐ๐ฏ ๐ณ๐ข๐ต๐ฉ๐ฆ๐ณ ๐ต๐ฉ๐ข๐ฏ ๐ข ๐ฃ๐ถ๐ช๐ญ๐ฅ-๐ถ๐ฑ ๐ฐ๐ง ๐ฅ๐ช๐ณ๐ต ๐ข๐ฏ๐ฅ ๐ด๐ฉ๐ฐ๐ธ๐ด ๐ต๐ฉ๐ข๐ต ๐ต๐ฉ๐ฆ ๐ค๐ญ๐ฐ๐ต๐ฉ ๐ช๐ด ๐ฅ๐ฐ๐ช๐ฏ๐จ ๐ช๐ต๐ด ๐ซ๐ฐ๐ฃ! ๐ ๐ฐ๐ถ ๐ฏ๐ฆ๐ฆ๐ฅ ๐ฐ๐ฏ๐ญ๐บ ๐ณ๐ฆ๐ฑ๐ญ๐ข๐ค๐ฆ ๐ต๐ฉ๐ฆ ๐ค๐ญ๐ฐ๐ต๐ฉ ๐ธ๐ฉ๐ฆ๐ฏ ๐ช๐ต ๐ช๐ด ๐ฒ๐ถ๐ช๐ต๐ฆ ๐ฃ๐ญ๐ข๐ค๐ฌ ๐ฐ๐ฏ ๐ฃ๐ฐ๐ต๐ฉ ๐ด๐ช๐ฅ๐ฆ๐ด. ๐๐ฐ ๐ฏ๐ฐ๐ต ๐ธ๐ข๐ด๐ฉ ๐ต๐ฉ๐ฆ ๐ค๐ญ๐ฐ๐ต๐ฉ ๐ฐ๐ณ ๐ต๐ฉ๐ฆ ๐ด๐ฑ๐ฆ๐ค๐ช๐ข๐ญ ๐ค๐ญ๐ฆ๐ข๐ฏ๐ฆ๐ณ๐ด ๐ธ๐ช๐ญ๐ญ ๐ฃ๐ฆ ๐ธ๐ข๐ด๐ฉ๐ฆ๐ฅ ๐ข๐ธ๐ข๐บ!
This listing is part of our secret photography sale. One item only per listing is available at a much reduced price in exchange for allowing us to take longer to dispatch your piece and use your piece for promotional photography.
Please do not purchase this item if you require your item to be turned around quickly, or would like any personalisation offered (if applicable) to remain secret.
3-5 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 0 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
This Privacy Notice explains in detail the types of personal data we may collect about you when you interact with us. It also explains how weโll store and handle that data, and keep it safe.
We want you to be fully informed about your rights, and how Songs of Ink and Steel uses your data; for example, we will explain things such as how we combine data to build a picture of you.
We hope the following sections will answer any questions you have but if not, please do get in touch with us.
Itโs likely that weโll need to update this Privacy Notice from time to time. We will notify you of any significant changes, but you are welcome to come back and check it whenever you wish.
In specific situations, we can collect and process your data with your consent. For example, when you tick a box to receive email newsletters.
In certain circumstances, we need your personal data to comply with our contractual obligations.For example, if you order an item from us for delivery, weโll collect your address details to deliver your purchase, and pass them to our courier.
If the law requires us to, we may need to collect and process your data. For example, we can pass on details of people involved in fraud or other criminal activity affecting Songs of Ink and Steel.
In specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests. For example, we will use your purchase history to send you or make available personalised offers.We also combine the ordering history of many customers to identify trends and ensure we can keep up with demand, or develop new products.
We will also use your address details to send you marketing information by post, telling you about products that we think might interest you.
When do we collect your personal data?
When you visit any of our websites, and use your account to buy products on the phone, by fax in person or online.
When you create an account with us.
When you purchase a product in person or by phone but donโt have an account.
When you engage with us on social media.
When you download or install one of our apps.
When you contact us by any means with queries, complaints etc.
When you ask our team to email you information about a product.
When you choose to complete any surveys we send you.
When you comment on or review our products and services.
Any individual may access personal data related to them, including opinions. So if your comment or review includes information about a member of staff who provided that service, it may be passed on to them if requested.
When you fill in any forms we may collect your personal data.
When youโve given a third party permission to share with us the information they hold about you.
We collect data from publicly-available sources (such as Companies House) when you have given your consent to share information or where the information is made public as a matter of law.
What sort of personal data do we collect?
If you have a web account with us: your name, gender, date of birth, billing/delivery address, orders, receipts and payment details, email and telephone number. For your security, weโll also keep a record of your login password.
Details of your interactions with us by telephone, email and online.For example, we collect notes from our conversations with you, details of any complaints or comments you make, details of purchases you made, items viewed or added to your basket, brands you show interest in, web pages you visit and how and when you contact us.
Copies of documents you provide to prove your age or identity where the law requires this (including your passport and driver's licence). This will include details of your full name, address, date of birth and facial image. If you provide a passport, the data will also include your place of birth, gender and nationality.
Details of your visits to our websites or apps, and which site you came from to ours.
Payment card information.
Your comments and product reviews.
To deliver the best possible web experience, we collect technical information about your internet connection and browser as well as the country and telephone code where your computer is located, the web pages viewed during your visit, the advertisements you clicked on, and any search terms you entered.
Your social media username, if you interact with us through those channels, to help us respond to your comments, questions or feedback.
How and why do we use your personal data?
We want to give you the best possible customer experience. One way to achieve that is to get the richest picture we can of who you are by combining the data we have about you. We then use this to offer you promotions, products and services that are most likely to interest you. The data privacy law allows this as part of our legitimate interest in understanding our customers and providing the highest levels of service.
Of course, if you wish to change how we use your data, youโll find details in the โWhat are my rights?โ section below.
Remember, if you choose not to share your personal data with us, or refuse certain contact permissions, we might not be able to provide some services youโve asked for. For example, if youโve asked us to let you know when an item comes back into stock, we canโt do that if youโve withdrawn your general consent to hear from us.
Hereโs how weโll use your personal data and why:
To process any orders that you make by using our websites or apps. If we donโt
collect your personal data during checkout, we wonโt be able to process your order and comply with our legal obligations. For example, your details may need to be passed to a third party to supply or deliver the product or service that you ordered, and we may keep your details for a reasonable period afterwards in order to fulfil any contractual obligations such as refunds, guarantees and so on.
To respond to your queries, refund requests and complaints. Handling the information you sent enables us to respond. We may also keep a record of these to inform any future communication with us and to demonstrate how we communicated with you throughout. We do this on the basis of our contractual obligations to you, our legal obligations and our legitimate interests in providing you with the best service and understanding how we can improve our service based on your experience.
To protect our business and your account from fraud and other illegal activities. This includes using your personal data to maintain, update and safeguard your account. Weโll also monitor your browsing activity with us to quickly identify and resolve any problems and protect the integrity of our websites. Weโll do all of this as part of our legitimate interest.For example, by checking your password when you login and using automated monitoring of IP addresses to identify possible fraudulent log-ins from unexpected locations.
To process payments and to prevent fraudulent transactions. We do this on the basis of our legitimate business interests. This also helps to protect our customers from fraud.
If we discover any criminal activity or alleged criminal activity through our use of fraud monitoring and suspicious transaction monitoring, we will process this data for the purposes of preventing or detecting unlawful acts. We aim is to protect the individuals we interact with from criminal activities.
With your consent, we will use your personal data, preferences and details of your transactions to keep you informed by email, web, text and telephone about relevant products and services including tailored special offers, discounts, promotions, events and so on. Of course, you are free to opt out of hearing from us by any of these channels at any time.
To send you relevant, personalised communications by post in relation to updates, offers, services and products. Weโll do this on the basis of our legitimate business interest. You are free to opt out of hearing from us by post at any time.
To send you communications required by law or which are necessary to inform you about our changes to the services we provide you. For example, updates to this Privacy Notice, product recall notices, and legally required information relating to your orders. These service messages will not include any promotional content and do not require prior consent when sent by email or text message. If we do not use your personal data for these purposes, we would be unable
to comply with our legal obligations.
To display the most interesting content to you on our websites or apps, weโll use data we hold about your favourite brands or products and so on. We do so on the basis of your consent to receive app notifications and/or for our website to place cookies or similar technology on your device.
For example, we might display a list of items youโve recently looked at, or offer you recommendations based on your purchase history and any other data youโve shared with us.
To develop, test and improve the systems, services and products we provide to you. Weโll do this on the basis of our legitimate business interests.
For example, weโll record your browserโs Session ID to help us understand more when you leave us online feedback about any problems youโre having to comply with our contractual or legal obligations to share data with law enforcement.
To send you survey and feedback requests to help improve our services. These messages will not include any promotional content and do not require prior consent when sent by email or text message. We have a legitimate interest to do so as this helps make our products or services more relevant to you.
Of course, you are free to opt out of receiving these requests from us at any time by updating your preferences in your online account.
Combining your data for personalised direct marketing
We want to bring you offers and promotions that are most relevant to your interests at particular times. To help us form a better, overall understanding of you as a customer, we combine your personal data, for example your ordering history. For this purpose, we also combine the data that we collect directly from you with data that we obtain from third parties to whom you have given your consent to pass that data onto us โ such as Companies House
How we protect your personal data
We know how much data security matters to all our customers. With this in mind we will treat your data with the utmost care and take all appropriate steps to protect it. We secure access to all transactional areas of our websites and apps using โhttpsโ technology.
Access to your personal data is password-protected, and sensitive data (such as payment card information) is secured by SSL encryption.
How long will we keep your personal data?
Whenever we collect or process your personal data, weโll only keep it for as long as is necessary for the purpose for which it was collected. At the end of that retention period, your data will either be deleted completely or anonymised,
for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning.
Some examples of customer data retention periods:
Orders - When you place an order, weโll keep the personal data you give us for seven years so we can comply with our legal and contractual obligations.
Who do we share your personal data with?
We sometimes share your personal data with trusted third parties.For example, delivery couriers, for fraud management, to handle complaints, to help us personalise our offers to you and so on.
Hereโs the policy we apply to those organisations to keep your data safe and protect your privacy:
We provide only the information they need to perform their specific services.They may only use your data for the exact purposes we specify in our contract with them.We work closely with them to ensure that your privacy is respected and protected at all times. If we stop using their services, any of your data held by them will either be deleted or
Examples of the kind of third parties we work with are:
IT companies who support our website and other business systems.
Operational companies such as delivery couriers.
Direct marketing companies who help us manage our electronic communications with you.
Google/Facebook to show you products that might interest you while youโre browsing the internet. This is based on either your marketing consent or your acceptance of cookies on our websites.
For fraud management, we may share information about fraudulent or potentially fraudulent activity in our premises or systems. This may include sharing data about individuals with law enforcement bodies.
We may also be required to disclose your personal data to the police or other enforcement, regulatory or Government body, in your country of origin or elsewhere, upon a valid request to do so. These requests are assessed on a case-by-case basis.
Where your personal data may be processed:
International orders - If you are based outside the UK and place an order with us, we will transfer the personal data that we collect from you to the UK.
Protecting your data outside the EEA - The EEA includes all EU Member countries as well as Iceland, Liechtenstein and Norway. We may transfer personal data that we collect from you to third-party data processors in countries that are outside the EEA. For example, this might be required in order to fulfil your order, process your payment details or provide support services. If we do this, we have procedures in place to ensure your data receives the same protection as if it were being processed inside the EEA. For example, our contracts with third parties stipulate the standards they must follow at all times. If you wish for more information about these contracts, please contact our Customer Service Team.
Any transfer of your personal data will follow applicable laws and we will treat the information under the guiding principles of this Privacy Notice.
What are your rights over your personal data
You have the right to request:
Access to the personal data we hold about you, free of charge in most cases.
The correction of your personal data when incorrect, out of date or incomplete.
For example, when you withdraw consent, or object and we have no legitimate overriding interest, or once the purpose for which we hold the data has come to an end (such as the end of a warranty).
That we stop using your personal data for direct marketing (either through specific channels, or all channels).
That we stop any consent-based processing of your personal data after you withdraw that consent.
Review by a staff member of any decision made based solely on automatic processing of your data (i.e. where no human has yet reviewed the outcome and criteria for the decision).
You have the right to request a copy of any information about you that Songs of Ink and Steel holds at any time, and also to have that information corrected if it is inaccurate. To ask for your information, please contact our Customer Service Team. If we choose not to action your request, we will explain to you the reasons for our refusal.
Your right to withdraw consent
Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent, by doing so Songs of Ink and Steel will be unable to continue trading with you.
Where we rely on our legitimate interest
In cases where we are processing your personal data on the basis of our legitimate interest, you can ask us to stop for reasons connected to your individual situation. We must then do so unless we believe we have a legitimate overriding reason to continue processing your personal data.
You have the right to stop the use of your personal data for direct marketing activity through all channels, or selected channels. We must always comply with your request.
Checking your identity
To protect the confidentiality of your information, we will ask you to verify your identity before proceeding with any request you make under this Privacy Notice. If you have authorised a third party to submit a request on your behalf, we will ask them to prove they have your permission to act.
How can you stop the use of your personal data for direct marketing?
There are several ways you can stop direct marketing communications from us:
Click the โunsubscribeโ link in any email communication that we send you. We will then stop any further emails.
Email us at firstname.lastname@example.org
Please note that you may continue to receive communications for a short period after changing your preferences while our systems are fully updated.
Contacting the Regulator
If you feel that your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissionerโs Office.
You can contact them by calling 0303 123 1113.
We include a white two part box with this piece that includes our logo in Dark Blue. The inside is high quality foam which shows white as standard, but can be reversed to black for more dramatic gift giving! All pendants will arrive on an 18" sterling silver trace chain unless otherwise stated.
Tarnish during transit is unlikely due to careful packaging. For long lasting tarnish protection for your jewellery after it arrives, we highly recommend purchasing our tarnish resistant coating and polishing cloth as this is easily remedied with a quick polish before wear.
๐๐๐ฃ๐๐จ: For rings 10mm+, ensure that you measure close to the joint as this is the widest part of your finger and may differ from your standard size. We always recommend getting sized by a jeweller for large width rings.
๐ฝ๐ง๐๐๐๐ก๐๐ฉ๐จ: The "average" adult female wrist size is 60mm+ in diameter. The "average" adult male wrist size is 65mm+.
If there is any transit damage to the goods, shortages or incorrect goods, it is your responsibility to let me know within 3 days of receipt. (All goods are sent using a tracked service, so if someone is signing for the goods on your behalf, please remember that this policy will still apply).
Any faulty/damaged items must be reported including photographic evidence and either a full refund or an exchange will be provided upon return. I do not accept any responsibility for items not received by me so please use a tracked service.
๐๐๐ง๐จ๐ค๐ฃ๐๐ก๐๐จ๐๐ ๐๐ง๐๐๐ง๐จโ: We engrave our pieces to create bespoke items especially for you. Although we are always happy to try and help if we have made an error or if the item is faulty, we regret we are unable to offer refunds or exchanges on personalised orders.
๐๐ฉ๐๐ข๐จ ๐๐๐ฉ๐๐ค๐ช๐ฉ ๐๐๐ง๐จ๐ค๐ฃ๐๐ก๐๐จ๐๐ฉ๐๐ค๐ฃโ: For us to accept a return or an exchange on a non-personalised item, the label attached to your item needs to still be attached to your piece. Do not remove this label unless you are completely happy. This tag is used to confirm that the piece has not been used or worn and is in its original and unused condition.
๐๐ฑ๐จ๐ณ๐ข๐ฅ๐ฆ๐ด ๐ต๐ฐ ๐ด๐ฉ๐ช๐ฑ๐ฑ๐ช๐ฏ๐จ ๐ด๐ฑ๐ฆ๐ฆ๐ฅ ๐ฐ๐ณ ๐ฑ๐ณ๐ฐ๐ท๐ช๐ฅ๐ฆ๐ณ ๐ฅ๐ฐ ๐ฏ๐ฐ๐ต ๐ค๐ฉ๐ข๐ฏ๐จ๐ฆ ๐ต๐ฉ๐ฆ ๐ต๐ช๐ฎ๐ฆ ๐ช๐ต ๐ต๐ข๐ฌ๐ฆ๐ด ๐ถ๐ด ๐ต๐ฐ ๐ฎ๐ข๐ฌ๐ฆ ๐ข๐ฏ๐ฅ ๐ฅ๐ช๐ด๐ฑ๐ข๐ต๐ค๐ฉ ๐บ๐ฐ๐ถ๐ณ ๐ช๐ต๐ฆ๐ฎ ๐ฐ๐ณ ๐บ๐ฐ๐ถ๐ณ ๐ฑ๐ฐ๐ด๐ช๐ต๐ช๐ฐ๐ฏ ๐ช๐ฏ ๐ต๐ฉ๐ฆ ๐ฒ๐ถ๐ฆ๐ถ๐ฆ ๐ข๐ด ๐ธ๐ฆ ๐ธ๐ฐ๐ณ๐ฌ ๐ฐ๐ฏ ๐ฐ๐ณ๐ฅ๐ฆ๐ณ๐ด ๐ช๐ฏ ๐ต๐ฉ๐ฆ ๐ฐ๐ณ๐ฅ๐ฆ๐ณ ๐ต๐ฉ๐ข๐ต ๐ธ๐ฆ ๐ณ๐ฆ๐ค๐ฆ๐ช๐ท๐ฆ ๐ต๐ฉ๐ฆ๐ฎ.
So, for example, two people buy the same item on the same day. The item takes 5 business days to make. Person 1 chooses standard second class postage. Person 2 chooses next day delivery. Their items will be taken to the post office on the same day (as the items take the same amount of time to make) but person 1's item is posted second class, while person 2 gets theirs posted next day delivery.
๐๐ฆ ๐ข๐ณ๐ฆ ๐ข๐ญ๐ธ๐ข๐บ๐ด ๐ฉ๐ข๐ฑ๐ฑ๐บ ๐ต๐ฐ ๐ณ๐ฆ๐ฑ๐ญ๐ข๐ค๐ฆ ๐ข๐ฏ๐บ ๐ซ๐ฆ๐ธ๐ฆ๐ญ๐ญ๐ฆ๐ณ๐บ ๐ต๐ฉ๐ข๐ต ๐ช๐ด ๐ฉ๐ข๐ด ๐ข ๐ฎ๐ข๐ฏ๐ถ๐ง๐ข๐ค๐ต๐ถ๐ณ๐ช๐ฏ๐จ ๐ง๐ข๐ถ๐ญ๐ต. ๐๐ฐ๐ธ๐ฆ๐ท๐ฆ๐ณ, ๐ธ๐ฆ ๐ฅ๐ฐ๐ฏโ๐ต ๐ณ๐ฆ๐ฑ๐ญ๐ข๐ค๐ฆ ๐ช๐ง ๐ข๐ฏ ๐ช๐ต๐ฆ๐ฎ ๐ช๐ด ๐ฅ๐ข๐ฎ๐ข๐จ๐ฆ๐ฅ ๐ข๐ค๐ค๐ช๐ฅ๐ฆ๐ฏ๐ต๐ข๐ญ๐ญ๐บ ๐ฐ๐ณ ๐ต๐ฉ๐ณ๐ฐ๐ถ๐จ๐ฉ ๐จ๐ฆ๐ฏ๐ฆ๐ณ๐ข๐ญ ๐ธ๐ฆ๐ข๐ณ ๐ข๐ฏ๐ฅ ๐ต๐ฆ๐ข๐ณ.
Fair wear and tear is not a fault and you have no right to return, refund or exchange if a problem arises because of failure to follow any care instructions you were given on purchase as this will fall under misuse. Please do not assume that because other items of jewellery that you may own tolerate a level of wear and tear that all items can be treated the same.
๐๐ฉ๐๐ฃ๐๐๐ง๐ ๐๐ง๐๐๐ฉ๐๐๐โโ: We conform to all UK regulations in respect to Hallmarking with the Assay office. This means that we hallmark all of our items. The only exceptions are items which fall beneath the specified weight thresholds which are 1 gram for gold, 7.78 grams for silver, 0.5 grams for platinum and 1 gram for palladium.
๐๐ฃ๐๐๐ง๐ฌ๐๐๐๐๐ฉ ๐๐ฉ๐๐ข๐จโ: We are happy to hallmark any items below this weight, but there will be an extra charge of ยฃ20 for doing so as this will not have been factored into our pricing for that item as it isn't required as standard.
We aim to create and dispatch your order within 5 business days. Most are dispatched much sooner than this, but during busy gifting periods our order list can fill up quite quickly. All standard orders ship FREE OF CHARGE.
As standard your parcels are shipped with Royal Mail for delivery within 1 to 5 working days in the UK, 6-8 working days in the EU and 10-15 working days internationally. Please see www.royalmail.co.uk for further details.
Keep in mind that these dates are from the date itโs shipped and not the date the order was placed and
Unfortunately, we donโt deliver your parcels ourselves so we canโt guarantee these times, and if your order hasnโt arrived when expected then itโs likely due to delays with Royal Mail.
We try to have all of the items that we have available to purchase on the website in stock but as we hand-make our items, occasionally things do go wrong and we go out of stock as supplies may not be available. If this happens we will offer a refund, an alternative or give you a date as to when we estimate they will be back in stock. It will be your choice which to go for.